Privacy Policy
Cobalt Ltd is committed to protecting your personal data. This privacy policy contains important information on who we are and how and why we collect, store, use and share your personal information. It also explains your rights in relation to personal information and how to contact us or the supervisory authorities in the event you have a complaint.
The details you provide will only be used by Cobalt Ltd and any associated businesses. We will never swap, share or sell your details without your consent.
We protect any personal data that you share with us, or that we get from other organisations and we keep it safe. We always aim to be clear with you about how we will use your data and we promise not to do anything with it that you would not reasonably expect.
We are responsible for certain personal information about you which you provide. When we do so we are subject to the EU General Data Protection Regulation 2016/679 which applies across the European Union (including the United Kingdom) and will be subject to the Data Protection Bill 2018 once it comes into force and we are responsible as “controller” of that information for the purposes of those laws.
The details you provide will only be used by Cobalt Ltd and any associated businesses. We will never swap, share or sell your details without your consent.
We protect any personal data that you share with us, or that we get from other organisations and we keep it safe. We always aim to be clear with you about how we will use your data and we promise not to do anything with it that you would not reasonably expect.
We are responsible for certain personal information about you which you provide. When we do so we are subject to the EU General Data Protection Regulation 2016/679 which applies across the European Union (including the United Kingdom) and will be subject to the Data Protection Bill 2018 once it comes into force and we are responsible as “controller” of that information for the purposes of those laws.
What is the definition of personal data?
Personal data is any information that can be used to identify you. It can include information such as your name, gender, date of birth, personal or professional interests, e-mail address, postal address, telephone numbers or bank details. It can include information taken from you to enable us to carry out credit or other financial checks on you.
The type and quantity of information we collect and how we use it depends on why you are providing it. We promise that we will only gather information fromyou that is adequate and relevant to be used for an explicit and specific purpose.
The type and quantity of information we collect and how we use it depends on why you are providing it. We promise that we will only gather information fromyou that is adequate and relevant to be used for an explicit and specific purpose.
Where do we obtain personal data from?
When you give it to us directly
We collect personal data about you when you register your interest with us either via post, email or via our websites.
When you give it to us indirectly
We may also obtain information about you from other sources, such as a family member or friend.
Social Media
We will only contact you through social media sites such as Facebook, Linked In,Instagram or Twitter if your privacy settings give us access to your contact details.
Website
We may collect cookies on our website or via automated monitoring of our website and other technical systems
We collect personal data about you when you register your interest with us either via post, email or via our websites.
When you give it to us indirectly
We may also obtain information about you from other sources, such as a family member or friend.
Social Media
We will only contact you through social media sites such as Facebook, Linked In,Instagram or Twitter if your privacy settings give us access to your contact details.
Website
We may collect cookies on our website or via automated monitoring of our website and other technical systems
How do we use your personal data?
We use your personal data in a number of ways depending on your instructions and contact preferences. Primarily this will be by email. Your data will only be processed if we have your consent to do so or a legal or legitimate reason.
Why we use your personal data?
We use your personal data in a number of ways depending on your instructions and contact preferences. Primarily this will be by telephone and email.
Your data will only be processed if we have your consent to do so or a legal or legitimate reason.
Your data will only be processed if we have your consent to do so or a legal or legitimate reason.
Promotion communications
We may use your personal information to send you updates (by email, text message, telephone or post) about our services.
Where we have a legitimate interest in processing your personal information for promotional purposes (see “Why we use your personal information”), we wont necessarily require your consent. However, where consent is needed, we will ask for this consent separately and clearly.
You have the right to opt out of receiving promotional communications at anytime by:
- Contacting us by the methods shown in the paragraphs below entitled "How can you ask us to stop using your personal data?"
- Using the ‘unsubscribe’ link in emails or texts
Where we have a legitimate interest in processing your personal information for promotional purposes (see “Why we use your personal information”), we wont necessarily require your consent. However, where consent is needed, we will ask for this consent separately and clearly.
You have the right to opt out of receiving promotional communications at anytime by:
- Contacting us by the methods shown in the paragraphs below entitled "How can you ask us to stop using your personal data?"
- Using the ‘unsubscribe’ link in emails or texts
Who do we share your information with?
We will not share or sell your personal data with any third parties without your consent.
How can you ask us to stop using your personal data?
You have the right to withdraw consent for us to contact you at any time by the following methods:
By email: hello@cobalt.ltd.uk
By post: Cobalt Ltd, 1 ShermanRoad, Bromley, BR1 3JH
Withdrawing this consent may limit the services you receive from us and our ability to communicate effectively with you. Your rights will not beaffected.
By email: hello@cobalt.ltd.uk
By post: Cobalt Ltd, 1 ShermanRoad, Bromley, BR1 3JH
Withdrawing this consent may limit the services you receive from us and our ability to communicate effectively with you. Your rights will not beaffected.
How can you update or correct the personal data that we have hold on you?
You have the right to correct your data and update your preferences at any time.You have the right to have your data erased at any time.You have a right to ask us to stop processing your personal data at any time.
How can you lodge a complaint about the way in which we have used your data?
If you have contacted us and you are unhappy with the way in which we have dealt with your query regarding the use of your data then it is within your rights to lodge a complaint with a supervisory authority.
The ICO (Information Commissioner’s Office) is the UK’s independent authority set up to uphold information rights in the public interest, promoting opennessby public bodies and data privacy for individuals.
You can find out more information or report a concern through the ICO website:
www.ico.org.uk/concerns/handling/
We will keep information for a reasonable amount of time in order to perform the purposes listed above. We only keep your information for as long as necessary. In line with The Property Ombudsman’s (www.tpos.co.uk) code of practice, we generally keep personal information for 7 years after our last contact with you. However we reserve the right to keep information for longer if we feel that this is in our legitimate interests.
We will not transfer or store your personal details outside of the EU.
The ICO (Information Commissioner’s Office) is the UK’s independent authority set up to uphold information rights in the public interest, promoting opennessby public bodies and data privacy for individuals.
You can find out more information or report a concern through the ICO website:
www.ico.org.uk/concerns/handling/
We will keep information for a reasonable amount of time in order to perform the purposes listed above. We only keep your information for as long as necessary. In line with The Property Ombudsman’s (www.tpos.co.uk) code of practice, we generally keep personal information for 7 years after our last contact with you. However we reserve the right to keep information for longer if we feel that this is in our legitimate interests.
We will not transfer or store your personal details outside of the EU.
How will I know if you make changes to this privacy policy?
The date displayed below indicates when this privacy policy was last updated.
04/01/23
04/01/23